Who We Help

If you’re a global IT company, MSP, or global integrator looking for reliable boots on the ground in Australia, ITswitch is your trusted partner. We service:

  • Global managed service providers (MSPs)
  • Cloud and SaaS vendors
  • VoIP and telecom operators
  • Enterprise IT teams needing smart hands

Our Services We provide

  • Onsite IT deployments and rollouts
  • Remote hands and smart hands services
  • Equipment installations and hardware refresh projects
  • Network and server configuration and deployment
  • Structured cabling and patching
  • Emergency break-fix and ad hoc visits

Trusted by Global IT Leaders

We’ve worked with international telcos, SaaS providers, and integrators to help them deliver high-quality services in Australia, on time and on budget. Need hands and feet in Australia? Contact ITswitch today to discuss your project.

Contact Us

How It Works

  1. You send us the scope or brief
  2. We assign a certified field engineer
  3. Execution onsite with photo documentation
  4. Full reporting and communication back to your team
  5. Optional white-labelling and local procurement support

Why ITswitch?

  • Over 15 years delivering reliable field support
  • Australian-based engineers with global tech experience
  • Fast SLA-driven response times
  • Seamless collaboration with your overseas team
  • Transparent communication and project updates
GenTec IT | Australia-Based IT Field Services for Global IT Providers

National Coverage

Whether your client is in a capital city or a regional town, ITswitch has engineers available across Australia, including:

  • Melbourne
  • Sydney
  • Brisbane
  • Adelaide
  • Perth
  • Canberra
  • Hobart and major regional centres

You're in good hands

Small & Medium Business Specialist
Enterprise and Government